Dealing with Criticism

For many people, offering up criticism isn’t always pleasurable or appreciated, no matter if it’s from a family member, good friends or a work colleague. Whether it’s taken as constructive or it causes personal turmoil, criticism can be quite difficult to receive and process. The result can often be helpful if that was the intention, or it can be one of those difficult things to accept and forget.

Dealing with Criticism, written by Stephen Haunts

Being criticized at work has been known to have a significant positive or negative impact on employee morale and, in turn, productivity. Whether it’s handed out verbally, in an email, direct messaging systems or even a social media platform, more often than not, the one given the task of providing feedback, often fails to consider how it might be received, especially when it’s unfavorable. 

The goal is usually to improve results at work, without considering the connection between morale and productivity.

Some research has shown that criticism of any kind actually closes down the same brain centers that are otherwise activated when talking about positive things. So, it’s simple to understand how being criticized by a manager or colleague might evoke negative thoughts, embarrassment and humiliation. When a group of employees are put on the defensive and feeling dejected from negative performance reviews, it can be devastating to a company’s bottom line.

Receiving criticism at work, whether it’s called “feedback”, “performance reviews” or “advice”, likely won’t go away. As a cornerstone of corporate culture, more often than not, its how companies get things done. So, if your chances of avoiding criticism at work are slim, it’s in your best interest, as both giver and receiver, to understand what it is and how best to harness its capacity for productive output and positive people.